pain point

noun

plural pain points
: a persistent or recurring problem (as with a product or service) that frequently inconveniences or annoys customers
When you're in an established market, you have an established customer; their needs and pain points are clearly laid out on your competitors' review sites.Billy Polson
Customer service, which has been a pain point of bigger banks for years, is also improving in that it's getting faster and requires little from you.Chris Welch
broadly : something that is a recurring source of trouble, annoyance, or distress
Meanwhile, ironing is a pain point with her boyfriend because she loves the look of a crisply pressed men's shirt. "He never irons his shirts and it drives me crazy," she [Elyse Moody] says. Jura Konicus

Examples of pain point in a Sentence

Recent Examples on the Web
These examples are automatically compiled from online sources to illustrate current usage. Opinions expressed in the examples do not represent those of Merriam-Webster or its editors. Send us feedback about these examples.
Understanding what is required to solve a pain point and where in the workflow the AI solution will bring the most business value reduces the risk of inefficiency. Oleksandr Sheremeta, Forbes, 5 Nov. 2024 Food prices have been among the biggest pain points for households during the latest bout of inflation. Alexandra Byrne, NBC News, 4 Nov. 2024 Retail giant Amazon says its model, which delivers medications to consumers' doorsteps, is an answer to a pain point in the pharmaceutical industry - lack of access. Betty Lin-Fisher, USA TODAY, 19 Oct. 2024 Surely there must have been pain points while growing ServiceNow? Jim Edwards, Fortune, 31 Oct. 2024 See all Example Sentences for pain point 

Word History

First Known Use

1986, in the meaning defined above

Time Traveler
The first known use of pain point was in 1986

Dictionary Entries Near pain point

Cite this Entry

“Pain point.” Merriam-Webster.com Dictionary, Merriam-Webster, https://www.merriam-webster.com/dictionary/pain%20point. Accessed 16 Nov. 2024.

Last Updated: - Updated example sentences
Love words? Need even more definitions?

Subscribe to America's largest dictionary and get thousands more definitions and advanced search—ad free!